Contact information
CONTACT
We’re here to help.
For all inquiries related to orders, sizing, shipping, or general questions, please reach out to us at:
CUSTOMER CARE
Our customer care team reviews all messages carefully and responds as quickly as possible, typically within 1–2 business days.
To help us assist you more efficiently, please include:
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Your full name
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Your order number (if applicable)
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A brief description of your inquiry
ORDER ISSUES
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include clear photos of the issue so we can review and assist you promptly.
SIZING & PRODUCT QUESTIONS
If you have questions about fit, sizing, or a specific piece before placing your order, we’re happy to help guide you. We encourage reaching out prior to purchase, as all sales are final.
PRESS, COLLABORATIONS & BUSINESS INQUIRIES
For press, partnerships, or other business-related inquiries, please contact:
OUR COMMITMENT
At CHAY SOLĒ, every message is handled with care and attention. We value our customers and strive to provide thoughtful, personal support with every interaction.