Refund policy

Returns & Exchanges

Due to the limited-run nature of our collections, all sales are final unless otherwise stated on the product page.

We encourage customers to carefully review sizing, product descriptions, and materials before placing an order.


Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery at contact@chaysole.com with your order number and clear photos.

Approved claims will be resolved with a replacement or store credit, at our discretion.