Shipping policy
CHAY SOLĒ ships worldwide from the United States using secure, trackable shipping services. All orders are carefully packaged in premium protective boxes to ensure safe delivery.
Order Processing
Orders are processed within 2–4 business days, excluding weekends and holidays.
Processing time does not include transit time.
During product launches or high-volume periods, processing may take slightly longer. Customers will receive a confirmation email with tracking once their order ships.
Domestic Shipping (United States)
We currently offer the following domestic shipping options at checkout:
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Standard Shipping (3–7 Business Days): $15
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Express Shipping (2–3 Business Days): $30
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Overnight Shipping: $65
Delivery timelines are estimates provided by carriers and are not guaranteed.
International Shipping
We ship to select international destinations worldwide.
Available international shipping options include:
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Economy International (6–18 Business Days): $45
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Standard International (6–12 Business Days): $65
International delivery times may vary due to customs processing and local carrier delays.
Duties & Taxes (International Orders)
International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are not included in shipping rates and are the responsibility of the customer.
Shipping Disclaimer
CHAY SOLĒ is not responsible for delays caused by carriers, customs clearance, weather conditions, or other circumstances beyond our control.